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What is the name and location of your practice?

What is your specialty?

How many providers are in your practice?

Do you currently use an EHR/EMR system? If so, which one?

How many patients do you see per week/month?

What is your average claim volume per month?

What types of services do you provide (office visits, procedures, telemedicine, surgeries, etc.)?

What percentage of your patients are self-pay vs. insurance?

Do you currently handle your own billing, or do you outsource?

What insurance plans do you accept? (Medicare, Medicaid, private insurance, workers’ comp, etc.)

Are you in-network with most payers, or do you bill out-of-network?

Do you need assistance with credentialing or contracting with payers?

Do you currently have issues with insurance denials or rejections?

Do you have certified coders on staff, or do you need coding services?

What are your most commonly billed CPT and ICD-10 codes?

Do you require assistance with coding audits or compliance reviews?

Have you faced any issues with audits or compliance violations in the past?

What is your current claims processing turnaround time?

What are your biggest challenges in revenue cycle management? (Denials, slow payments, patient collections, etc.)

What is your current accounts receivable (A/R) aging rate? (Percentage of claims over 30, 60, 90+ days)

Do you need assistance with patient billing and collections?

What is your current monthly revenue from insurance claims?

What is your expected revenue growth in the next year?

Are you looking for a short-term or long-term billing partner?

Do you prefer a percentage-based fee or a flat-rate pricing model?

What kind of financial and billing reports do you require?

How often would you like performance reviews and reports? (Weekly, monthly, quarterly)

Do you want a dedicated account manager for billing inquiries?

How do you prefer to communicate with your billing team? (Phone, email, online portal)

At PGG Consultant, we simplify medical billing, ensuring seamless financial operations so you can focus on patient care.